How do I book an appointment at the Dispensaire Français?
Need a medical consultation or social support? We are here to help. Here's how to get an appointment according to your needs.
📞 Medical and psychological consultations
Booking an appointment by telephone
Appointments can only be booked by telephone on 020 8222 8822
Monday to Thursday from 9am to 5pm, and Friday from 9am to 4pm
Our French-speaking medical receptionists will welcome you and offer you a time slot to suit your availability. To find out more about medical consultations at the Dispensaire Français, please see our Consultations page.
🆘 Emergency social support
For emergency social support, our social worker sees people by appointment at the following times:
📅 Monday, Tuesday, Thursday: 2pm-4pm
📅 Wednesday: 9.30am-12.30pm
London W6 7DJ
Kensington Olympia
💬 Frequently asked questions
How do I book an appointment at the Dispensaire Français?
Appointments can only be booked by telephone on 020 8222 8822.
Can I book an appointment online?
No. Appointments must be booked through our telephone reception.
Why can appointment waiting times vary?
The Dispensaire Français runs thanks to volunteer healthcare professionals who give their time to the French-speaking community. Consultations are offered according to each practitioner's availability.
What should I do if I need to cancel or reschedule my appointment?
If you are unable to attend your appointment, please call us on 020 8222 8822 as soon as possible, so that the slot can be offered to another patient. If the appointment is cancelled or rescheduled less than 24 hours beforehand, the consultation will be charged.
Can I be seen without an appointment?
No, medical and social consultations are by appointment only.
What should I do outside opening hours or in an emergency?
Please contact the NHS on 111 or the emergency number 999. For social emergencies, please contact the social services of the Consulate General of France in London.
