1. About the site
The df-sfb.org.uk website (hereinafter 'the Site') is published by the Dispensaire Français – French Benevolent Society, a charity registered in England and Wales under number 1125579.
- Address: 184 Hammersmith Road, London W6 7DJ, United Kingdom
- Telephone: 020 8222 8822
- Email: info@df-sfb.org.uk
The Site is hosted by Abstract27 Ltd
2. Purpose
The purpose of these Terms of Use (hereinafter the 'Terms') is to define the terms and conditions of access to and use of the Site. By accessing the Site, the user unreservedly accepts these Terms. If you do not accept these terms, we ask that you do not use the Site.
3. Access to the site
The Site is accessible free of charge to any user with internet access. The Dispensaire Français endeavours to keep the Site accessible 24 hours a day, 7 days a week, but cannot be held responsible for any interruption, whether due to maintenance work, technical failures or any other event beyond its control.
4. Services offered
The purpose of the Site is to:
- Inform the public about the medical and social support services offered by the Dispensaire Français to the French-speaking community in London and the United Kingdom
- Allow users to book appointments for consultations
- Facilitate online donations to the charity via the Stripe platform
- Recruit volunteer doctors and partners
- Share news and useful resources
5. Online donations
Donations made via the Site are processed securely by Stripe, a certified payment provider. By making a donation, you accept Stripe's terms and conditions. The Dispensaire Français does not store any banking data on its servers.
All donations are final and non-refundable, except in the event of an obvious error (duplicate payment, incorrect amount). In this case, please contact us at info@df-sfb.org.uk within 14 days.
As a charity registered in the United Kingdom, the Dispensaire Français can benefit from the Gift Aid scheme for UK taxpayers, which increases the value of your donation by 25% at no extra cost to you.
6. Newsletter subscription
Users can subscribe to the Dispensaire Français newsletter to receive news, invitations to events and information about our services. Subscription is voluntary and free of charge. You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.
7. Intellectual property
All the content on the Site (text, images, illustrations, logos, icons, videos, etc.) is protected by intellectual property law. This content is the property of the Dispensaire Français or is used with the permission of its owners.
Any reproduction, distribution, modification or use of this content without prior written permission is strictly prohibited, except within the scope of the right to quote or for strictly personal and private use.
8. Protection of personal data
The Dispensaire Français is committed to protecting its users' personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The personal data collected via the Site (name, email, contact information) is used exclusively to:
- Respond to your contact or appointment requests
- Process your donations and issue receipts
- Send the newsletter if you are subscribed
- Improve our services and the user experience
Your data is never sold or transferred to third parties for commercial purposes. For any question regarding your personal data or to exercise your rights (access, rectification, erasure, portability), contact us at info@df-sfb.org.uk.
For more information about the use of cookies, please see our Cookie Policy.
9. Liability
The Dispensaire Français strives to provide accurate and up-to-date information on the Site. However, it cannot guarantee the accuracy, completeness or timeliness of all the information published.
The information on the Site is provided for information purposes only and cannot replace a professional medical consultation. In the event of a medical emergency, please contact the emergency services (999 in the United Kingdom) or the NHS (111).
The Site may contain links to third-party sites. The Dispensaire Français cannot be held responsible for the content of these external sites.
10. Hyperlinks
The Site may contain links to third-party websites (JustGiving, social media, partner organisations, etc.). These links are provided for guidance only and the Dispensaire Français has no control over these sites. Visiting third-party sites is done at the user's sole responsibility.
11. Amendments to the Terms of Use
The Dispensaire Français reserves the right to amend these Terms of Use at any time. Amendments take effect as soon as they are published on the Site. Users are advised to check this page regularly.
12. Governing law and jurisdiction
These Terms of Use are governed by English law. In the event of a dispute relating to the interpretation or performance hereof, the courts of England and Wales shall have sole jurisdiction, without prejudice to any applicable mandatory rules of jurisdiction.
13. Contact
For any questions about these Terms of Use, you can contact us:
- Email: info@df-sfb.org.uk
- Telephone: 020 8222 8822
- Address: Dispensaire Français – French Benevolent Society, 184 Hammersmith Road, London W6 7DJ, United Kingdom
Last updated: March 2026