Present in London for more than 180 years, the Dispensaire Français supports vulnerable French and French-speaking people in the United Kingdom, providing them with medical & social support true to its founding values of solidarity and dignity.
In a context where access to care can be hindered by the language barrier, a lack of familiarity with the British healthcare system (NHS) or limited financial resources, we work to ensure fair access to healthcare in French in the United Kingdom, while respecting everyone's dignity.
Our mission rests on four core values : solidarity, accessibility, volunteer commitment and dignity. Whether you are struggling to navigate the NHS or going through a difficult time — medically, psychologically or socially — we are here to listen to you, guide you and care for you.
Who we support
- French or French-speaking residents without private insurance who are facing a medical, social or psychological problem
- French visitors facing unexpected difficulties during their stay (within the limits of our capacity)
Access to care in French in the United Kingdom
The Dispensaire Français helps people access medical care in French, particularly for those who do not speak English well enough or who are unfamiliar with how the NHS works:
- Information and guidance within the British healthcare system (NHS – National Health Service)
- Being put in touch with French-speaking doctors in London
- Access to medical consultations at an affordable rate and unchanged since 2004
- The option to obtain a second medical opinion in French
- Support in managing common or chronic conditions
Social support and psychological support
Beyond access to care, we offer all-round support:
- Combating the isolation of French people in London
- Listening and support in the face of personal and psychological difficulties (stress, burn-out, crisis situations)
- Guidance with administrative and social procedures in the United Kingdom
- One-off emergency help (temporary accommodation, transport, food aid)
Our mission today
Today, the Dispensaire Français supports French and French-speaking residents facing financial, medical, psychological or social difficulties. We also support, as far as we are able, French visitors dealing with unexpected situations during their stay in the United Kingdom.
Open to people without private health insurance, the Dispensaire offers medical and psychological consultations, together with support to help people find their way around the British healthcare system, alongside the NHS. Our work is made possible by the commitment of our volunteers and the support of the French-speaking community.
